[00:29:02] --- lars.malinowsky has become available [00:40:40] --- Russ has left: Disconnected [00:53:20] --- haba has become available [01:01:54] --- jaltman/FrogsLeap has left: Disconnected [01:04:54] --- jaltman/FrogsLeap has become available [01:08:45] --- jaltman/FrogsLeap has left: Disconnected [01:09:39] --- jaltman/FrogsLeap has become available [01:31:51] --- haba has left [01:32:42] --- haba has become available [02:23:14] --- pod has become available [02:46:43] --- haba has left [02:47:05] --- haba has become available [04:54:34] --- haba has left [04:55:13] --- haba has become available [06:02:47] --- matt has become available [06:54:46] --- haba has left [07:10:48] --- deason_gmail has become available [08:13:02] --- lars.malinowsky has left [08:35:20] --- pod has left [09:29:01] --- reuteras has left [09:57:52] --- rra has become available [12:13:11] --- lars.malinowsky has become available [13:04:04] --- haba has become available [14:35:31] --- rra has left: Disconnected [14:57:06] --- haba has left [14:57:40] --- haba has become available [15:03:25] --- haba has left [15:33:25] --- Simon Wilkinson has become available [15:34:56] deason_gmail: How did you find 57286 to fix it? That\s two tickets in the last couple of months that have been resurrected from "deleted". I wonder how many more there are that have been deleted in error... [15:36:25] adam posted that patch to -devel and I just saw it in a google search, since I wanted to do basically what he was doing [15:39:17] Ah, Google strikes again. [15:39:58] If I had enough RT foo, then I'd be very tempted to do a search for tickets which were deleted by jaltman in 2007, where the requestor has at least one ticket in RT in a non-deleted state. [15:41:33] and I had a similar thought; just looking at deleted tickets is kinda infeasible since there's thousands of pages of them [15:41:52] but it's possible to find accidental ones with other criteria, like looking for certain email domains [15:42:33] which can help find ones such as 129235 [15:44:49] Another good catch. [15:45:15] The problem is that to many of our users RT is a write-only bug reporting mechanism, so they don't actually notice when a ticket disappears. [15:45:39] just searching for @mit.edu found that and 70644 and 16846; those last ones seem old enough to not be relevant anymore so I'm not sure if anything would be gained by opening them [15:48:31] Yeah 16846 doesn't seem worth resurrecting. The second part of 70644 seems interesting if it's still true (can you move files aside by appending a suffix?) [15:50:33] 17428 from Russ [15:51:32] In a way, it is worth opening these, even if we just close them again as being to old, as at least then they show up in normal searches. [15:55:06] it is slightly faster for you to open them, since I believe you have the ability to go directly from deleted -> open [15:55:35] Yeah, I seem to. Do you have to jump through hoops? [15:55:36] I have to 'take', deleted -> open, and then assign back to nobody unless I want to actually own it [15:55:40] Yuck. [15:55:48] Ew. [15:56:07] which wouldn't be so bad except doing anything in the rt instance takes long enough that I get distracted by something else [15:56:15] Though not as bad as MIT's RT, where if I have submitted a ticket that is in certain queues, I cannot even see that it is in a queue because the permissions on that queue are so fascist. [15:56:16] At some point, when we're all in a room together, we should work out what we _need_ RT to do and make it happen. [15:57:07] IMO, an Open Source project should only have restrictions on bugs that are security sensitive. [15:57:33] like... a month ago? or whenever it was [15:57:43] Yeah. I forgot. [15:58:15] I've wanted to sort out RT for a while, but it needs the right combination of people and time. Sadly, a month a go would have been the perfect point. [16:02:50] --- deason_gmail has left [16:05:07] Crickey, there's a lot of these. Some of them are quite interesting, too. [17:18:50] --- jaltman/FrogsLeap has left: Disconnected [17:19:54] --- jaltman/FrogsLeap has become available [17:23:37] --- matt has left [17:33:10] --- deason_gmail has become available [22:40:18] --- Russ has become available [22:45:08] --- deason_gmail has left [23:16:24] --- haba has become available [23:42:11] --- reuteras has become available